Return Policy

✅ Return Policy – MediTrust Pharma

At MediTrust Pharma, our goal is to provide 100% genuine and safe medicines at affordable prices. Please review our return policy carefully:


✅ When Returns Are Accepted:

  • Return requests must be raised within 3 days of delivery

  • Returns are only accepted in the following cases:

    • Broken item during Delivery

    • Overcharged amount (billing issue)

    • Wrong item delivered


❌ When Returns Are Not Accepted:

  • If the medicine has been opened or used

  • If the product is damaged after delivery

  • If return request is raised after 3 days of delivery

  • For items returned due to change of mind or no longer needed


💰 Refund Policy:

  • For accepted returns, a full refund will be issued either to your original payment method or wallet

  • No refund will be provided in non-eligible cases